Frequently Asked Questions
It’s totally normal to be nervous about starting therapy, and It can be difficult to imagine the words around what you are feeling.
Maybe you've experienced feeling tounge tied when trying to open up to friends or loved ones in the past. The fear around that can feel overwhelming. It takes courage to start going to therapy. The fact that you are on this website, looking for help, and reading this right now shows that you are being brave and seeking help.
Therapy is a space where you can be yourself and come just as you are, including feeling nervous. Our therapists are committed to finding a way to care for your nervousness and ensure sessions are as comfortable as possible.
We’re here if you want to talk about it at any point during the initial scheduling process.
I’m nervous about starting therapy. Is that normal?
How do I know if one of your therapists could be the right fit for me?
Take your time to read through our website. If you sense that we could help you, please reach out.
During the inital scheduling process with us, you’ll be able to share what’s going on for you. Once we understand your needs, we will help you choose the therapist that is right for you. Or if you already have a therapist in mind, you may request them.
You can also ask us more about your therapist. You might be curious about what a typical session with them is like.
It may be helpful to think of the first few sessions with your therapist as an experiment to see how therapy works. During the sessions, you’ll be able to see what it's like, and understand how comfortable you feel. Every therapist's approach is not going to work for everyone. What’s most important to us is that you find the right fit for you. We can explore that together.
What if I don't want to talk about something?
If something feels overwhelming or even terrifying to discuss, that's actually very normal. It can often feel difficult to talk about some things.
During sessions your therapist will never push you to talk about things that are too painful for you to talk about. It’s our job to give you space to slowly start to work through the tough stuff. Gradually and at a pace that feels comfortable to you, you can share what you feel ready to share
You can also share with your therapist that you are nervous to open up about something, and they will be able to talk about that with you. Your feelings are welcome, as are your feelings about how you feel. Your therapist is here to help you with whatever is going on for you.
I’m scared that if I open up, my therapist will think I’m "too sensitive", or that I'm a bad person.
If you open up to your therapist, they will not think you are "too sensitive", or that you are a bad person. They will think you are someone who has been through a lot. We know this because many of our clients have had that same fear (that people would think they are "too sensitive", or that I'm a bad person).
Through our own life journeys and working with many clients, we know how ‘normal’ your experience is.
You have nothing to be ashamed about. You're not being dramatic, or "too much". Nothing you can say will cause your therapist to judge you. many of us are overwhelmed, we all have our strengths and weaknesses, and we may have gone through very hard times.
Whatever it is you're going through, we provide a calming space where your therapist will respect you and and listen with focus and compassion
Is it normal that my partner is worried about our couples therapist taking a side?
It’s normal for couples to worry that one person may be blamed for all the problems in the relationship, and wonder if the therapist will take sides. The truth is, the job of the therapist is to help the relationship to heal, and that means hearing both partners’ experience, voice, and emotions, and helping them hear each other clearly.
There are always 2 sides to the story, and no one is able to “do it right” all the time. The therapist’s main goal is to help the couple find ways to work together better.
The question we ask is not “who is right?” or “who messed up?”; the question we ask is “Is this working for both of you?”
Does what we talk about in therapy remain confidential?
We highly respect your privacy and value your trust.
It can be concerning feeling like things you say or do in therapy could "get out." So you should know that unless you are suicidal; harming yourself; or harming someone else, what you say in sessions stays between you and your therapist.
You can rest assured that you can talk about anything without fear of that information getting out.
If you have specific questions about how confidentiality works, you can ask During your call with us or at anytime.
You might be asking about how long therapy will take because therapy is hard to fit into your busy schedule, or that therapy will be an overwhelming process.
If this is true for you, we want you to know that on average, our new clients start seeing positive effects after the first 3-5 sessions.
By that point, they feel a little more calm and hopeful that healing is possible.
But keep in mind that the total duration of therapy varies from client to client. Some of our clients find 3-6 weeks to be enough to gain insight into their situation and find ways to begin to resolve them. While other clients feel more supported by longer term therapy.
You can work together with your therapist to find the length of time that works for you.
How long will therapy take?
What can I expect during the first session?
Overall, you can think of the first session as two-way interview where you and your therapist can ask each other questions so you can begin to know each other. Your therapist will invite you to share more about yourself and you can also share what’s worked or not worked for your mental health in the past.
Some questions that your therapist may ask during a first session include:
What brought you to therapy?
Have you gone to therapy before? How did that go?
What do I need to know about you to understand your current challenges?
You can ask your therapist questions as well. You might be curious about about the therapist's experience or how future sessions work.
The most important part of a first session is that you see if you feel your therapist is a good fit for you. If you feel supported, seen, and at-ease with your therapist, you can discuss if you’d like to meet again.
Do You Take Insurance?
Yes, we do accept Insurance.
A full list of of Insurances we accept will be coming shortly. We apologize for the inconvienience, however our website is still actively being worked on.
What If You Don’t Accept My Insurance? Can I Still Work With My Insurance?
If we do not accept your insurance, we can provide a monthly superbill that you may submit to your insurance for reimbursement.
What Is Your Cancellation Policy?
To cancel a scheduled therapy session, a minimum of 24 hours in advance of your session is required. If prior and timely notification is not given, you will be charged the full session fee for the missed session.
About Your Right To Receive A Good Faith Estimate Of Expected Charges
Under the law, as health care providers, we will give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
This estimate is called a "Good Faith Estimate" and explains how much your therapy for individuals, couples, and families services will cost. Here are a few key things you should know about your Good Faith Estimate:
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
You may ensure that we give you a Good Faith Estimate in writing at least 3 business days before your Therapy for individuals, couples, and families’ services or item. You can also ask us for a Good Faith Estimate prior to scheduling.
If you receive a bill that is $400 more than your Good Faith Estimate, you can dispute the bill.
It's recommended that you save a copy of your Good Faith Estimate for your records.
For further information, visit www.cms.gov/nosurprises or call 800-985-3059.
How can I get started?
There are a few options to get started.
For the most reliable way to get in contact with us, You can go to our Contact Page here on the website. There, we have a form to fill out or a tool to schedule an appointment. Either one works and it just depends on your preference of how much you want to tell us up front.
-The tool to schedule an appointment allows you to select an available date and time right there, but it is more general with how much information gets to us about what you are looking for.
-The form has a space to type in any information that you would like us to know, and/or ask any questions that you have up front.
If you choose either of these options we will send you a reply in email as soon as possible.
You can also call us at 720-316-7908. During your call, you can share what’s going on for you and ask us any questions you may have. But please keep in mind that we may not pick up immediately as we are often with a client throughout the day. Please leave a callback number and your email in a message so that we can get back to you as soon as possible.